For better experience please access application on other browser
Skip to main content
Search
search
sign in
Good service
buy tickets
find your tickets
find your tickets
our tickets
e-tickets
LumoGo app
group travel
connecting journeys
seat reservations
railcards
season tickets
plan your journey
plan your journey
our timetable
engineering works
live train times
onboard luggage policy
stasher luggage storage
LumoEats
industrial action
family travel information
where we go
where we go
London
Stevenage
Newcastle upon Tyne
Morpeth
Edinburgh
our destinations
our stations
who we are
who we are
our philosophy
our fleet
our people
LumoNews
sustainability matters
Lumo virtual tour
help
help
passenger assist
refunds and ticket changes
delay repay
revenue protection policy
customer charter
customer information pledges
safety and security
Good service
buy tickets
sign in
home
about us
environmental policy
Lumo Environmental Policy (PDF)