Strike Action

Lumo is not impacted by the ASLEF industrial action between Thursday 4 and Tuesday 9 April. See full details here.

Seat Reservations

Find your journey, find your seat. We're here to assist for when you arrive onboard our fleet.



Download our seating plan here:

Lumo Seating Plan 2023


Want to see more?

Access our brand new Lumo virtual tour to experience the facilities onboard virtually.

VIRTUAL TOUR



PRE-ORDER LUMOEATS TO YOUR SEAT

Like to keep those hunger pangs at bay? With just a few clicks on LumoEats, you can pre-order food ready when you jump on a Lumo train, saving you the hassle of rushing around for a sandwich in the station. Just sit back, relax, and have great grub brought directly to your seat. Delightful! 



BOOK YOUR ASSISTED TRAVEL

If you are in need of an accessible seat please contact our Passenger Assist team to organise your journey. All priority seating and wheelchair access spaces are located on our seating plan.

Our Passenger Assist team are available 24/7, except Christmas Day and reduced hours on Boxing Day which are displayed on our website.  All our customers can book assistance using any of these dedicated channels. Find out how to contact our Passenger Assist team here.


FAQs


When you book a flexible ticket such as a LumoAny, Off Peak or Anytime ticket online you will still be given a seat reservation for your chosen service as standard. As these tickets are flexible, you can join a different service. We keep a limited number of seats unreserved on each train; please look for the green lights above seats which indicate they are not reserved. Note that this number is very limited so customers are strongly recommended to sit in their reserved seat.

As our trains are often busy, for your comfort we strongly recommend reserving a seat in advance. Seat reservations can be made by contacting us at lumo.reservations@lumo.co.uk, or by reaching out to us on Twitter @LumoTravel.

If you would like to change your journey with an LumoAny, Anytime train ticket please be aware that your seat reservation is only valid on the selected service at time of booking.
Valid Interrail, Eurail and Britrail Passes can be used on Lumo services. Both First and Second/Standard Class passes are accepted, however please be aware we do not operate a First Class carriage onboard.

We strongly recommend making seat reservations for your journey. You can make a seat reservation through the Interrail/Eurail app or by contacting us via lumo.reservations@lumo.co.uk or on Twitter @LumoTravel
When you book onto a Lumo train, you receive a seat reservation automatically. However, you can still find a seat for your journey if you join a Lumo service without a reservation. Look out for the green lights above the seats, which indicate that they are not reserved. If in doubt, ask a Customer Experience Ambassador on board for help finding a seat.