• Delays to services between Grantham and Peterborough
  • 08:20 Newcastle to London Kings Cross due 11:03
  • 08:52 London Kings Cross to Edinburgh due 13:13
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Lumo services are not affected by the Industrial Action

Lumo does not take part in industrial action and will not be affected by the strike action from 2nd to 8th December. Please see here for full details.

Policies and Procedures

We're committed to meeting all our responsibilities as a rail operator – to our customers, the economy and our planet. Read more about it here.

Our policies and procedures

We’re committed to meeting all our responsibilities as a rail operator – to our customers, the economy and our planet. Here’s where you’ll find the details of how we’re delivering on our promises.

Need help?

We're here to make sure your journey goes smoothly.
From delay repay and answers to your questions, to changing your journey - take a look at all our help and support options.

Need extra assistance when you travel?

Welcome
Click here to read our Accessible Travel Policy

How do we make sure we’re a responsible employer?

Learn more about Lumo's Statement on Modern Slavery.

How do we protect the needs of our passengers?

Click here to read our Customer Charter

How are we doing our bit for the environment?

Read our Environmental Policy here.