Family Travel information

Travelling by train with family and children in mind? We've got you've covered.

Here at Lumo we are kind to the planet and the best value for all the family. We are making rail a greener and more affordable choice for long-distance travel in the UK, so enjoy a family adventure and visit the iconic cities of Edinburgh, Newcastle, and London. For more information on our variety of destinations, on things to do and places to eat out see here. It is easy to plan ahead with Lumo just head over to Plan your train journey on our website. You can plan ahead by buying family train tickets in advance. Click here to Book Train Tickets. 


Tickets available to book up to 23 August 2024

Please see excluded dates on the planned engineering works page.


Tips for travelling with children by train


Reserving a seat

Book and reserve your seats in advance. Remember children under five won’t have a seat reservation, so you might want to arrive ready to board early, alternatively, you could buy a child ticket to guarantee a reserved seat. Find your reserved seat on the Seat Plan.

Baby changing facilities

When booking a seat with your family and younger children, we do have facilities onboard that cater for babies and toddlers. All our toilets onboard have a Baby Changing facility, however the toilets in Coaches A & E toilets do have more space to make baby changing easier for you on the go. To locate where your reserved seat is positioned, please see the Seating Plan. Or take a look at our Lumo virtual train tour to get a full onboard experience of our facilities and the carriage you’ll be sitting in.

We have onboard facilities to cater for babies and toddlers. All toilets have baby changing facilities, however, the toilets in Coaches A & E toilets do have more space to make baby changing easier for you on the go. Take a virtual tour of our Lumo fleet to locate all our onboard facilities.

 

Family Gateshead Newcastle
Family Gateshead Newcastle

Pushchairs & prams

Pushchairs & Prams are welcome onboard but will need to follow a few dos and don’ts before you jump onboard with us. Our onboard luggage policy gives you all the information you need on what to take onboard for your next train journey with us.

Do

Tick icon  Collapse your pram or pushchair before boarding the train.

Tick icon  Store in the luggage storage areas.

Tick icon Seek assistance from our Lumo luggage helpers or our onboard ambassadors when necessary.

Don’t

Cross icon We kindly ask you not to store anything in the dedicated wheelchair-user spaces or around the exit door areas.

Cross icon Leave babies & toddlers to sleep or lay on their own dedicated seat. They must travel on an adult’s lap while asleep.



Even greater value family train fares

Whilst we offer great value group savings on train journeys, you can also benefit from even greater fares with a railcard that can be applied during booking.


Family savings

  • Family and Friends Railcard: You can save money on Family days out with a Family and Friends railcard which gives you 1/3 off adult tickets and 60% off child tickets when you travel together. Up to 4 adults travelling together with up to 4 kids.
  • Two together which provides 1/3 off most train fares around the UK including to our destinations, London, Newcastle and Edinburgh.

Children over 16

Family travelling by train to Newcastle
Family travelling by train to Newcastle