Seat Reservations

Seat Reservations can be made on all our services

Book direct to reserve a seat

When you book through our website or App, you’ll automatically get to select a seat when you book. For flexible tickets where you either didn’t pick a specific service or need to change your departure, you can contact us to make a reservation. Please note we are only able to make reservations for Lumo services.

LumoEats to your seat

When you reserve a seat we’ll also know where we can deliver food to you, which you will be able to pre-order before your journey (see LumoEats for more information). 

Joining the train without a seat reservation

If you need to join our trains without a seat reservation, most of the seats in Coach E will not be reserved, so please head there or ask an ambassador on board for help finding a seat.

 

Morpeth-Newcastle

Just so you know, we don’t offer seat reservations if you’re only travelling between Morpeth and Newcastle (or vice versa). This is to make sure there’s plenty of seats for customers travelling longer distances – but you should usually be able to find seats in Coach E.