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LumoNews

keep up to date with our latest news
two drag queens standing in front of Grey's Monument in Newcastle

Lumo challenges two drag queens to race to the capital

We have put our service to the test by challenging two drag queens to a race

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Lumo train crossing Tyne Bridge in Newcastle

Geordie voted the top accent for putting a smile on your face

Research reveals that 'Geordie' is the top accent to put a smile on your face

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Two Lumo staff members standing with the pride mascot next to a pride in the city poster

Lumo provides platform for live performances at Northern Pride

Lumo is pulling up at this year's Northern Pride with its very own Lumo Platform

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Lumo train at the station

Lumo named ‘Green Innovation Business of the Year’

Lumo wins ‘Green Innovation Business of the Year’ at the prestigious North East Chamber of Commerce awards

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image of a Lumo train on route

Lumo partners in Discovery Museum's 'Steam for Green' exhibition

Lumo is on board as partner for Discovery Museum’s ambitious new exhibition Steam to Green: A North East Energy Revolution

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image of founder Matthew Smith reaching the finish line in a charity race

Lumo joins fight against suicide in the North East

Race to raise support for suicide prevention charity gets backing from top North East businesses

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Lumo ambassadors pictured with placement students from Newcastle College outside of Newcastle Station

Lumo partners with Newcastle College

Lumo partners with Newcastle College to boost opportunities for young adults in the North East

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Image of a Lumo football ball in front of the Angel of the North

Extra Lumo Service For England

Lumo has confirmed a late service to help England fans travelling from St Jame’s Park on Monday 3rd June

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Image of Lumo staff members holding graduation caps

Lumo celebrates as 95% of workforce enter through apprenticeship scheme

Lumo marks five year partnership with apprenticeship provider, Train’d Up

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Lumo and Gateshead FC staff members holding cans of the new beer in front of Angel of the North

Excitement Brewing for Gateshead FC Away at Wembley

Lumo, the Open Access rail operator, has teamed up with local Gateshead brewery Black Storm to offer Gateshead FC fans a special commemorative beer onboard its trains.

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Lumo staff celebrating 96% customer satisfaction

Loving Lumo: Customer Satisfaction Success

Results from a new survey has revealed East Coast Main Line train operator Lumo has achieved a 96% overall satisfaction rate among its customers.

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It's a save! Lumo supports Gateshead FC fans with extra service

Lumo, the official rail partner of Gateshead FC has proudly announced details of an extra service to help Heed Army fans return from London to Tyneside on Saturday 11 May 2024

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Lumo leads the way for a plastic-free future

The East Coast Main Line train operator, Lumo, is proud to announce a UK first for any train company in eliminating plastic bottles onboard its services which connect Edinburgh and London

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lumo staff holding flawsome apple juice carton

The last straw: Lumo serves up new eco-friendly fruit drinks

Lumo continues to lead the rail industry in the journey to reduce food waste and plastic

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hand holding train beer can in front of Newcastle skyline

Lumo support for North East Beer and Cider Festival

The 46th Newcastle Beer and Cider Festival returns this week, celebrating 50 years of the Campaign for Real Ale across Tyneside and Northumberland

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woman listening to music on headphones on Lumo train

North East woman working to enhance autism acceptance

North East woman working to enhance autism acceptance

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Steaming ahead: Lumo strengthens pioneering partnership with Beamish Museum

Renewed partnership reinforces the Tyneside based train company’s commitment to boosting the North East visitor economy as English Tourism Week gets underway.

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lumo train award ceremony

Tyneside based train operator, Lumo secures prestigious golden whistle award

Popular open access operator, Lumo has been awarded top rail industry recognition for the commitment by the Newcastle based company in reducing delays.

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lumo VIP winner passenger with her family and two train ambassadors in front of Edinburgh castle

Making Magical Memories for Mercy

Mercy Cuthbertson, a six-year-old girl from North Tyneside, battling an aggressive paediatric brain tumour enjoys a very special experience day in Edinburgh with Lumo.

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Train-blazers: Lumo breaks rail industry mould with female apprenticeship

Tyneside-based train operator Lumo is successfully encouraging women into the rail industry, with more females than males completing its apprenticeship scheme since it launched

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train on journey sustainability wind turbines

Passengers power equivalent of 7,500 homes annually by choosing Lumo

Lumo unveils sustainability credentials in industry-first reports

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electric train travel to Edinburgh for Science Festival

Great Chemistry: Lumo and Edinburgh Science Festival Partner for a Greener Planet

Lumo has announced our renewed partnership with Edinburgh Science Festival for this year’s theme: ‘Shaping the Future’

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Stottie Mascot at Newcastle Train Stations

All Aboard the Stottie Train

Big River Bakery and Lumo Bring North East Favourite to Travellers for Stottie Cake Week

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Eagles team travel by train

Newcastle Eagles Basketball Team Score on Leg Room

Lumo has partnered with Seriös Group Newcastle Eagles basketball team to help the pro players travel to their away games comfortably and sustainably.

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Lumo train

Lumo plans to carry additional 275,000 passengers between London and Newcastle

Extra service could also lead to new jobs for Newcastle-based train operator

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christmaspresent

The Most Weird and Wonderful Christmas Gifts Received by our Lumo customers

From a trip to a muddy farm to a bag of old grubby make-up: here are some of the most weird and wonderful Christmas gifts our customers have received.

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poemwinner

7-year-old wins competition with poem about Newcastle at Christmas

Local boy Noah Spencer wrote about the sparkling lights of Northumberland Street and St James' Park in his winning poem

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ChristmasPoem

Christmas poetry competition launches for Newcastle Children

O Come All Ye…poets! Lumo calls on local children to get creative this Christmas to win a trip for the family

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Newcastle Charity Receives Birthday Boost From Lumo

Homeless charity People’s Kitchen to receive fundraising support as part of Lumo’s 2nd birthday activities

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passenger photos on Lumo train

2 million passengers marks a green success for Lumo

A single Lumo passenger could take 22 one-way trips before creating the same emissions as a single flight

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Lumo X Falcons Partnership Announcement for 2023-24

Lumo has announced its partnership with Premiership Rugby team Newcastle Falcons

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Lumo flexes new train ticket option, introducing LumoFlex

Lumo has announced its new LumoFlex ticket option which allows customers to change their ticket with no admin fee.

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Lumo celebrates Beamish train museum birthday

200th Anniversary of the Stephenson's Works

Lumo and beamish museum beam with pride as they celebrate bicentenary of world-famous rail pioneer

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Edinburgh Science Festival

Lumo at the Edinburgh Science Festival

Lumo illuminates science through sponsorship

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Lumo at the North East Tourism Awards

Lumo champions accessibility at local awards night

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Rail minister at Newcastle train station

Rail Minister Visits Newcastle HQ

Rail minister on board with Newcastle-Based Lumo

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Stephenson's Trains Bicentenary

Lumo celebrates world-famous rail pioneer

Bicentenary of The Robert Stephenson Company

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Train Passenger Awards

Lumo at the Passenger Awards

Lumo named 'Best Operator' at the World Passenger Awards

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Hunter's Apparel supplies train staff clothing

New uniforms for onboard train staff here at Lumo

Hunter Apparel Solutions to produce “ethical and sustainable” uniforms for Lumo

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Train Driver

One in a million Lumo train driver is changing up the industry

Carrie Million drives change in the rail industry

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Lumo office launch

Lumo launches office HQ in Newcastle

After creating over 100 jobs, Lumo opens the doors of its Newcastle HQ.

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Lumo Launch at Newcastle train station

Greener train travel between Edinburgh and London

Lumo launches to create a greener, cheaper train travel alternative

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People's Kitchen Newcastle

Lumo partners with The People's Kitchen

Lumo launches partnership with Newcastle charity

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