Engineering works

On Sun 12th July, Lumo Northbound 14:18 London Euston service will terminate at Preston. For more details, visit our engineering works page. 

Acle

Acle station
Station Road
Acle
Norfolk
NR13 3BZ

Acle at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

Acle Station

  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accessible Ticket Machines
  • Customer Help Points

    Help points can be found at the following location(s):

    • Platform 1 (for trains towards Norwich) - Between the covered waiting area and the footbridge, fixed to the grey post beneath the customer information screen
    • Platform 2 (for trains towards Great Yarmouth) - Under the canopy, fixed to the platform-facing wall of the former station building
  • Induction Loop
  • Ramp For Train Access
  • Staff Help Available

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform.

  • Step Free Access

    There is step free access from the carpark to Platform 2 (for trains towards Great Yarmouth) only, with no step free access from the carpark to Platform 1 (for trains towards Norwich) as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via a footpath from Reedham Road, although it is approximately 250 metres from the roadside to the platform. 

    This station is a category B3 according to ORR station classification system.

    https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform.

  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

  • Penalty Fares
    LE
  • Prepurchase Collection
  • Ticket Machine
  • This station does not offer

    Ticket Office

  • Car Park
    Station Car Park - 20 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  • Cycle Storage Availability

    Platform 1 - 5 cycle stands and 4 lockers

    Platform 2 - 2 cycle stands

    Within station, forecourt and on platform

    Storage location: On platform and within forecourt
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off in Norwich Road, in front of the Police Station.

  • This station does not offer

    Bus Services, Cycle Storage Sheltered, Taxi Rank

  • This station does not offer

    Toilets, WiFi

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