Andover at a glance
Andover Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Customer Help points are located on every platform
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 09:00 to 17:20 -
Step Free Access
Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London).
A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.
This station does not have a Customer Information Screens. It only has a PA system to announce train services.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:00 to 19:00 Saturday – 06:50 to 17:40 Sunday – 08:15 to 16:45The ticket office is located on Platform 2.
Ticket Vending Machines are located on Platform 2, near to the ticket office.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Andover Car Park - from Sunday 17 September 2023 - 463 spaces -
Cycle Storage Availability
Storage location:Platform 2
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Cycle Storage Sheltered
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Rail Replacement Services
Southbound and Northbound buses will stop directly outside the main station exit.
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Taxi Rank
Yes
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Toilets
The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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WiFi
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