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Ashford (Surrey)

Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN

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Accessibility and mobility access

Accessible Ticket Machines

All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points

Customer Help points are located on every platform
Induction Loop
National Key Toilets

The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:30 to 10:30 Weekend – Closed
Step Free Access

Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available

Buying collecting tickets

Penalty Fares
SW
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Friday – 06:25 to 13:25 Saturday – 08:00 to 14:00 Sunday – 08:55 to 16:25
The ticket office is located on Platform 2.
A Ticket Vending Machine with a video help link is located near the station entrance and on platform 1.

Getting to and from the station

Bus Services

Information to plan your onward journey is available in a printable format here
Car Park

Ashford Car Park - 92 spaces
Cycle Storage Availability
Storage location:
Car park
Rail Replacement Services

Woodthorpe Road - London Transport bus stops
This station does not offer

Cycle Storage Sheltered, Taxi Rank

Station Facilities

Toilets

The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
WiFi

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