Balham at a glance
Balham Station
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Accessible Booking Office Counter
Please ask staff for assistance or call Southern Assisted Travel in advance of travel on 0800 138 1016
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Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Customer Help Points
The assistance meeting point is on the Station Road entrance, by the ticket barriers.
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Impaired Mobility Set Down
No dedicated area
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Induction Loop
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
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Staff Help Available
Monday to Sunday – 04:50 to 01:00 -
Step Free Access
This is a Category B3 station: This is a Category B3 station: Step-free access to platforms 1 (to Croydon/Sutton/London Bridge) and platform 2 (to Victoria) via lift.
During times of engineering work, trains may stop on platforms 3 and 4 which do not have step free access.
The Assistance Meeting Point is by the Station Road entrance ticket barriers.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:10 to 21:30 Saturday – 06:10 to 21:30 Sunday – 07:10 to 20:45
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Bus Services
Information to plan your onward journey is available in a printable format here
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Cycle Storage Availability
Storage location:Side entrance
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Cycle Storage Sheltered
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
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Taxi Rank
Taxi rank is available at the front of the station.
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This station does not offer
Car Park
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Toilets
Located on Platform 1 and 2.
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This station does not offer
WiFi
station guides
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