Berwick-upon-Tweed at a glance
Berwick-upon-Tweed Station
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Accessible Ticket Machines
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:00 to 22:45 Saturday – 06:00 to 22:45 Sunday – 09:00 to 22:45When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors.
Please note that between Monday 9 September and Sunday 1 December 2024, there will be no step-free access to platforms 1 and 2 due to essential upgrade work to replace the lifts at this station. If you require assistance, please speak to station staff or contact us about Assisted Travel.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 07:00 to 16:00 Saturday – 08:00 to 16:00 Sunday – 09:15 to 16:00Outside the travel centre entrance.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Council Car Park - 124 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location:Within car park
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Rail Replacement Services
Rail Replacement Coaches leave from the front of the station.
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Taxi Rank
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
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This station does not offer
Cycle Storage Sheltered
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Toilets
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
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This station does not offer
WiFi
station guides
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