Map

Birmingham Moor Street

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

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Accessibility and mobility access

Accessible Booking Office Counter
Accessible Taxis

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Accessible Ticket Machines
Customer Help Points
Impaired Mobility Set Down

Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
Induction Loop
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 04:55 to 01:00 Saturday – 05:45 to 01:00 Sunday – 07:45 to 00:10
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
Step Free Access

Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Wheelchairs Available
This station does not offer

Accessible Public Telephones

Buying collecting tickets

Penalty Fares
CH
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Friday – 05:40 to 00:10 Saturday – 05:55 to 23:55 Sunday – 08:40 to 00:10
Next to main ticket office.

Getting to and from the station

Bus Services

Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Storage location: Between Platforms 1 and 3 at the south end of the station.
Cycle Storage Sheltered
Rail Replacement Services

This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
This station does not offer

Car Park, Taxi Rank

Station Facilities

Toilets

Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
WiFi

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