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Braintree Freeport

Braintree Freeport station
Chapel Hill Retail Park
Braintree
Essex
CM77 8YH

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Accessibility and mobility access

Accessible Taxis

Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points

Help points can be found at the following location(s):
- At the station entrance, fixed to the grey post beneath the customer information screens
Induction Loop
Ramp For Train Access
Staff Help Available

This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.
Step Free Access

This station has step free access to the single platform for trains towards both Braintree and Witham.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Buying collecting tickets

Getting to and from the station

Cycle Storage Availability
Storage location:
Within station, concourse
Cycle Storage Sheltered
Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stops at the rear of the Braintree Village shopping outlet, opposite the station entrance.
This station does not offer

Bus Services, Car Park, Taxi Rank

Station Facilities

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