Brockenhurst at a glance
Brockenhurst Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Customer Help points are located on every platform
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Induction Loop
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National Key Toilets
Accessible toilets are located on Platform 1+2.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 05:45 to 22:00 Saturday – 06:15 to 22:00 Sunday – 07:30 to 22:00Staff help available until 22:00 daily
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Step Free Access
Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:55 to 19:30 Saturday – 06:30 to 19:30 Sunday – 08:35 to 18:30The ticket office is located by the main entrance.
Ticket Vending Machines are located by the main entrance and by the entrance on platform 4.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Brockenhurst Car Park - 236 spaces -
Cycle Storage Availability
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Cycle Storage Sheltered
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Rail Replacement Services
Station forecourt, ticket office entrance.
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Taxi Rank
Yes
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Toilets
The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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