Buckenham at a glance
Buckenham Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Great Yarmouth and Lowestoft) - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Norwich) - Just inside the white entrance gate to this platform, fixed to the grey post beneath the customer information screen
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
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Step Free Access
There is a very limited rail service to this very rural station. There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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This station does not offer
Prepurchase Collection, Ticket Machine, Ticket Office
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Cycle Storage Availability
Storage location: Outside station -
Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services.
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This station does not offer
Bus Services, Car Park, Cycle Storage Sheltered, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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