Bury St Edmunds at a glance
Bury St Edmunds Station
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Accessible Booking Office Counter
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points available on the concourse, and on platforms 1 and 2.
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday – 05:45 to 19:15 Tuesday – 05:45 to 19:15 Wednesday – 05:45 to 19:15 Thursday – 05:45 to 19:15 Friday – 05:45 to 19:15 Saturday – 05:45 to 19:15 Sunday – 08:00 to 16:00Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
- By using one of the Help Points at this station
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Step Free Access
This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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This station does not offer
Ticket Office
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Bus Services
Bury St Edmunds is a PlusBus location click here to see the PlusBus map
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Car Park
Station Car Park - 101 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location:At station entrance and on both platforms
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Cycle Storage Sheltered
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
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This station does not offer
Taxi Rank
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Toilets
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
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