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Cardiff Queen Street

Cardiff Queen Street station
Station Terrace
Cardiff
Cardiff
CF10 4EY

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Accessibility and mobility access

Accessible Booking Office Counter
Accessible Ticket Machines

The ticket machines are near the main entrance and take cash and major debit and credit cards.
Induction Loop
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday – 05:15 to 00:15 Tuesday – 05:15 to 00:15 Wednesday – 05:15 to 00:15 Thursday – 05:15 to 00:15 Friday – 05:15 to 00:15 Saturday – 05:15 to 00:15 Sunday – 07:00 to 23:00
Help provided by on train staff outside staffing hours.
Step Free Access

Category A.
Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”
Wheelchairs Available
This station does not offer

Accessible Public Telephones, Accessible Taxis, Customer Help Points, Impaired Mobility Set Down

Buying collecting tickets

Penalty Fares
AW
Prepurchase Collection
Ticket Machine
Ticket Office
Monday – 06:00 to 22:00 Tuesday – 06:00 to 22:00 Wednesday – 06:00 to 22:00 Thursday – 06:00 to 22:00 Friday – 06:00 to 22:00 Saturday – 06:00 to 22:00 Sunday – 07:00 to 19:00
Near the main entrance

Getting to and from the station

Bus Services

Limited service from stop outside station Mondays to Fridays
Cycle Storage Availability
Storage location:
to the right of the station front
Rail Replacement Services

To Cardiff Central / Cardiff Bay: bus stop layby outside the station.
To Cathays/Radyr/Pontypridd/Treherbert/Aberdare/Merthyr/Heath/Caerphilly/Rhymney: bus stop on Dumfries Place, the same side as Sainsbury's.
This station does not offer

Car Park, Cycle Storage Sheltered, Taxi Rank

Station Facilities

Toilets

The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
WiFi

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