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Carlisle

Carlisle station
Court Square
Carlisle
Cumbria
CA1 1QZ

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Accessibility and mobility access

Accessible Booking Office Counter
Accessible Ticket Machines
Customer Help Points

Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Impaired Mobility Set Down
Induction Loop
Ramp For Train Access
Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access

Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
Wheelchairs Available
This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets

Buying collecting tickets

Penalty Fares
VT
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Friday – 05:00 to 20:00 Saturday – 05:00 to 20:00 Sunday – 09:00 to 20:00
Ticket machines can be found in the booking hall.

Getting to and from the station

Bus Services

Information to plan your onward journey is available in a printable format here
Car Park

Station Car Park - 160 spaces Monday to Sunday – 24 hours
Cycle Storage Availability

Space for 16 cycles on Platform 8

Space for 14 cycles in Car Park 1
Storage location: At the top of the long stay car park, and on platform 8.
Cycle Storage Sheltered
Rail Replacement Services

Rail replacement coach services can be found at the front of the station
This station does not offer

Taxi Rank

Station Facilities

Toilets

The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
This station does not offer

WiFi

station guides

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