Carstairs at a glance
Carstairs Station
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Customer Help Points
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
- Ticket Office
The ticket office is located on island Platform 1 & 2.
- Platform 1
By the pillar on the Platform 1 side, next to the cycle rack.
- Platform 2
By the customer information screen at the entrance from the stairs to Platform 2 side.
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Induction Loop
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Staff Help Available
Monday – 07:20 to 14:24 Tuesday – 07:20 to 14:24 Wednesday – 07:20 to 14:24 Thursday – 07:20 to 14:24 Friday – 07:20 to 14:24 Saturday – 07:20 to 14:24 Sunday – Closed -
Step Free Access
This is a Category A station. This station has a step-free access via a lift to both platforms.
Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Office
Monday – 07:15 to 11:00 Tuesday – 07:15 to 11:00 Wednesday – 07:15 to 11:00 Thursday – 07:15 to 11:00 Friday – 07:00 to 12:45 Saturday – 09:45 to 13:00 Sunday – Closed -
This station does not offer
Ticket Machine
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Bus Services
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) -
Cycle Storage Availability
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Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
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Taxi Rank
visit www.traintaxi.co.uk for details of taxis available for hire
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This station does not offer
Car Park, Cycle Storage Sheltered
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Toilets
The toilets are located in the Waiting room. Available during ticket office opening hours (not wheelchair accessible)
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This station does not offer
WiFi
station guides
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