Cheltenham Spa at a glance
Cheltenham Spa Station
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Accessible Public Telephones
Public telephones are not accessible
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Accessible Taxis
Accessible taxis are available
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Accessible Ticket Machines
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Customer Help Points
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.
Passenger Assistance Meeting Point: The Passenger assistance office. The passenger assistance office is located past the main entrance gateline, next to the station bridge.
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday to Sunday – 05:00 to 01:00Meeting point: Customer assist office.
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Step Free Access
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, National Key Toilets
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Penalty Fares
GW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 20:15 Saturday – 06:15 to 19:15 Sunday – 09:00 to 16:30In ticket hall and on Bristol bound platform
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 286 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
Storage location: Platform 1 and car park -
Cycle Storage Sheltered
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Rail Replacement Services
Front of the station, or as directed by signs.
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Taxi Rank
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
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Toilets
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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WiFi
Connect to "GWR Free Station WiFi"
station guides
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