Chester at a glance
Chester Station
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Accessible Booking Office Counter
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Accessible Taxis
Outside the station.
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Accessible Ticket Machines
Ticket machines are located next to the ticket barriers. They have touchscreen controls.
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Impaired Mobility Set Down
There's an unmarked location, outside the station.
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Induction Loop
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National Key Toilets
The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
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Ramp For Train Access
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Staff Help Available
Monday to Sunday – 03:00 to 01:00 All Bank Holidays – 03:00 to 01:00The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
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Step Free Access
Category A.
Step free access is available to all platforms via lifts.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Customer Help Points
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 06:10 to 22:15 Tuesday – 06:10 to 22:15 Wednesday – 06:10 to 22:15 Thursday – 06:10 to 22:15 Friday – 06:10 to 22:15 Saturday – 06:10 to 22:15 Sunday – 08:10 to 22:05
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Bus Services
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
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Car Park
Chester East - 149 spaces Monday to Sunday – 24 hours All Bank Holidays – 24 hours -
Cycle Storage Availability
Cycle Storage is located behind the buffet on the main concourse.
Storage location: in the concourse -
Cycle Storage Sheltered
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Rail Replacement Services
The rail replacement bus stop is a local bus stop (S2) on City Road, next to The Queen at Chester Hotel.
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Taxi Rank
At the front of the station
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Toilets
The toilets are located on Main Concourse and on Platform 7a. The National Key toilets are located on the Main Concourse and on Platforms 4a / 7a; these toilets are operated by a radar key.
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This station does not offer
WiFi
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