Chester Road at a glance
Chester Road Station
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Accessible Public Telephones
Public telephones are not accessible
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Accessible Taxis
Accessible taxis are not available
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Accessible Ticket Machines
A Ticket Vending Machine is available in the station entrance area to Platform 2.
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Customer Help Points
On both platforms
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Impaired Mobility Set Down
Slope entrance to station from Bus stop. Ramps to platforms 120m.
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
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This station does not offer
Accessible Booking Office Counter, National Key Toilets, Wheelchairs Available
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Penalty Fares
LM -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00Ticket Vending Machines are located on the walkway leading to Platform 1 and outside the ticket office leading to Platform 2.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Green Lanes - 164 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
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Rail Replacement Services
Rail replacement vehicles will operate from the bus stops on Chester Road, near to the junction with Green Lane.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Taxi Rank
Sutton Radio 0121 311 1113 Parkers 0121 355 6969
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This station does not offer
Cycle Storage Sheltered
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This station does not offer
Toilets, WiFi
station guides
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