Clacton-on-Sea at a glance
Clacton-on-Sea Station
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Accessible Booking Office Counter
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Fixed to the wall of the station building that faces on to the concourse, near the customer toilets
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 05:15 to 18:00 Saturday – 05:15 to 18:00 Sunday – 07:15 to 16:30Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:15 to 18:00 Saturday – 05:15 to 18:00 Sunday – 07:15 to 16:30
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Bus Services
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
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Car Park
Station Car Park - 49 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
There are 30 cycle racks available on the concourse, plus a secure 60-space cycle compound (key fob required, speak to station staff for availability). Storage location:Station concourse
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Cycle Storage Sheltered
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.
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This station does not offer
Taxi Rank
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Toilets
The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00
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