Colchester Town at a glance
Colchester Town Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:10 to 20:15 Saturday – 07:00 to 18:45 Sunday – ClosedAssistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.
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Step Free Access
This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:10 to 20:15 Saturday – 07:00 to 18:45 Sunday – Closed
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Bus Services
Colchester Town Station is around 5 minutes walk from Colchester Bus Station
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Car Park
There is a Council managed car park behind the station - 0 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location:Within station, forecourt and on platform
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Cycle Storage Sheltered
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Rail Replacement Services
On Saturday 16th and Saturday 23rd November 2024, buses will replace trains from Colchester Town station as part of pre-planned engineering works. The replacement buses will pick-up and drop-off at the bus stop adjacent to the Colchester Magistrates' Court building.
When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
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This station does not offer
Taxi Rank
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Toilets
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:
Monday - Friday 06:30 - 14:50 Saturday 07:30 - 14:50 Sunday Closed
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WiFi
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