Colwyn Bay at a glance
Colwyn Bay Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
The ticket machine is available during ticket office opening hours.
The ticket machine takes cash, debit and credit cards. They have touchscreen controls.
The ticket machine is next to the booking office.
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Customer Help Points
Ticket Office only.
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Impaired Mobility Set Down
Outside the ticket office.
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Induction Loop
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
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Ramp For Train Access
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Staff Help Available
Monday – 06:15 to 21:05 Tuesday – 06:15 to 21:05 Wednesday – 06:15 to 21:05 Thursday – 06:15 to 21:05 Friday – 06:15 to 21:05 Saturday – 06:15 to 21:05 Sunday – 09:05 to 16:50Help point available - Location: Alongside lift doors at both platform and bridge level
Induction loop availability - Induction Loops in Help Points and at Ticket Office Window
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Step Free Access
Category A.
Step free access is available from the station car park and a footbridge with lifts connects both platforms.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
AW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 06:15 to 19:30 Tuesday – 06:15 to 19:30 Wednesday – 06:15 to 19:30 Thursday – 06:15 to 19:30 Friday – 06:15 to 19:30 Saturday – 06:15 to 19:30 Sunday – 09:10 to 16:40At main entrance, directly off the car park.
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Bus Services
Buy a Colwyn Bay PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
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Car Park
Station Car Park - 77 spaces Monday to Sunday – 24 hours All Bank Holidays – 24 hours -
Cycle Storage Availability
5 hoops
Storage location: At the front of the station -
Rail Replacement Services
The rail replacement bus stop is in the station car park.
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Taxi Rank
At the front of the station.
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This station does not offer
Cycle Storage Sheltered
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.
Baby changing facilities in ladies and gents toilets
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