Cradley Heath at a glance
Cradley Heath Station
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Accessible Booking Office Counter
An accessible ticket counter has now been installed at Cradley Heath.
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Accessible Public Telephones
Public telephones are not accessible
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Accessible Taxis
Accessible taxis are not available
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Accessible Ticket Machines
A Ticket Vending Machine is available in the Booking Hall.
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Customer Help Points
On both platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 09:15 to 18:00This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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This station does not offer
Impaired Mobility Set Down, Wheelchairs Available
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Penalty Fares
LM -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 09:15 to 18:00A Ticket Vending Machine is located in the Booking Hall.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 255 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
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Rail Replacement Services
Rail replacement vehicles will operate from the bus stop on Forge Lane, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
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Taxi Rank
Royal 01384 411777 Skyline 01384 633333
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This station does not offer
Cycle Storage Sheltered
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This station does not offer
Toilets, WiFi
station guides
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