Derby at a glance
Derby Station
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Accessible Ticket Machines
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Customer Help Points
Customer Information Desk
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hoursPassenger Assistance meeting point is at the ticket gates.
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Step Free Access
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 04:55 to 22:45 Saturday – 04:55 to 22:45 Sunday – 06:20 to 23:00On the station concourse
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 568 spaces Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: Located in North Car Park -
Cycle Storage Sheltered
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Rail Replacement Services
From the rear of the station, at the Pride Park exit
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Taxi Rank
On station forecourt
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Toilets
The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:
Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00
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WiFi
Yes
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