Derby Road (Ipswich) at a glance
Derby Road (Ipswich) Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich) - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Felixstowe) - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
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Step Free Access
This station has step free access for each platform from the roadside. Step free access between the platforms is via the road bridge and there is approximately 100 metres between the two entrances.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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This station does not offer
Ticket Office
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Cycle Storage Availability
Storage location:
Platforms 1 and 2
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Cycle Storage Sheltered
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop on Derby Road (as indicated by the Rail Replacement Bus Stop signs), in between the station entrance and the Station Hotel on Foxhall Road.
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This station does not offer
Bus Services, Car Park, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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