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Edinburgh station
Princes Street

Edinburgh Station

Situated on Princes Street in the heart of the city centre, Edinburgh Waverley is the main station serving Scotland’s capital. It is the second largest station in the UK, with direct connections from Edinburgh to London as well as trains to the rest of Scotland. The station takes its name after the first novel by Scottish author and Edinburgh resident, Sir Walter Scott. Assistance is available to and from platforms, the car park and taxi rank. Station facilities include a wide range of shops and eateries and ample bicycle storage.

  • Customer Help Points
    There is a Customer Information Point in the Main Concourse opposite the main departure boards.
  • Impaired Mobility Set Down

    A drop off area is located at Calton Road, an assistance call point is located beside the lift.

    Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: Lumo - 0800 031 8542. LNER - 03457 225 333. LNER - 0845 744 3366ScotRail - 0845 6015 929.

  • Induction Loop
  • National Key Toilets

    At entrance to Public Toilets

  • Ramp For Train Access
  • Staff Help Available
    Monday to Friday – 04:00 to 00:45 Saturday – 04:00 to 00:45 Sunday – 06:00 to 00:45

    Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

    The Mobility Assistance Room is located opposite platform 4.

  • Step Free Access

    There is step free access to all parts of the station with lifts and escalators giving access to the platforms

  • Wheelchairs Available
  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines

  • Prepurchase Collection
  • Staffing Level
  • Ticket Machine
  • Ticket Office
    Monday to Friday – 05:00 to 23:59 Saturday – 05:00 to 23:59 Sunday – 07:00 to 23:59

    In the Travel Centre

  • This station does not offer

  • Bus Services

    Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

    All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

    Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

    Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

  • Car Park
    New Street: Long Stay - 617 spaces Monday to Friday – 04:00 to 00:45 Weekend – 06:00 to 00:45
  • Cycle Storage Availability
    Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return. Storage location:

    Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

  • Cycle Storage Sheltered
  • Rail Replacement Services

    Buses pick up/drop off outside the station on Jeffrey Street.

  • Taxi Rank

    Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

  • Customer Service
    Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
  • Left Luggage
  • Lost Property
    Monday to Friday – 09:00 to 17:30
  • Toilets
  • WiFi

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PlusBus helps you save when you hit the road, with unlimited bus and tram travel around your rail-served town or city. Buy a PlusBus pass at the same time as your train ticket (at the station or online) and you can then hop on and off any buses or trams in your destination for the rest of the day. No limits, no extra fares.

Save time queuing for a ticket and never worry about having change for the bus again. It’s also amazing value – with prices starting from just £2 a day.

If you’ve got a National Railcard, you’ll get one-third off Adult PlusBus day tickets.

To find out where you can use your PlusBus ticket and more, pop over to PlusBus for Edinburgh >

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