Engineering works

On Sun 12th July, Lumo Northbound 14:18 London Euston service will terminate at Preston. For more details, visit our engineering works page. 

Elmswell

Elmswell station
Station Road
Elmswell
Suffolk
IP30 9HA

Elmswell at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

Elmswell Station

  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accessible Ticket Machines
  • Customer Help Points

    Help points can be found at the following location(s):

    • Platform 1 (for trains towards Cambridge) - Between the ramped entrance to this platform and the ticket machine, fixed to a white post
    • Platform 2 (for trains towards Stowmarket and Ipswich) - Near the signal on the platform, fixed to the grey post beneath the customer information screen
  • Induction Loop
  • Ramp For Train Access
  • Staff Help Available

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • Step Free Access

    This station has step free access to both platforms from Station Road, with approximately 50 metres between the two entrances which are either side of the level crossing.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

  • Penalty Fares
    LE
  • Prepurchase Collection
  • Ticket Machine
  • This station does not offer

    Ticket Office

  • Cycle Storage Availability
    Storage location: Cycle stands on platform 1, cycle lockers on platform 2
  • Cycle Storage Sheltered
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops on School Road, opposite Co-Op.

  • This station does not offer

    Bus Services, Car Park, Taxi Rank

  • This station does not offer

    Toilets, WiFi

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