Felixstowe at a glance
Felixstowe Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich) - Next to the ticket machine, fixed to one of the pillars that supports the canopy
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform.
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Step Free Access
This station has step free access to the single platform for trains towards Ipswich.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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This station does not offer
Ticket Office
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Cycle Storage Availability
2 lockers and34 Sheffield Stand spaces
Storage location: Cycle stands on platform 1, plus 2 cycle lockers -
Cycle Storage Sheltered
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Rail Replacement Services
Rail replacement bus services pick up and drop off just next to the entrance to the station (as indicated by the Rail Replacement Bus Stop sign).
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This station does not offer
Bus Services, Car Park, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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