Five Ways at a glance
Five Ways Station
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Accessible Public Telephones
Public telephones are not accessible
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Accessible Taxis
Accessible taxis are not available
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Accessible Ticket Machines
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Customer Help Points
On both platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
Ramps are kept at this station to provide assistance
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Staff Help Available
Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
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This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
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Penalty Fares
LM -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00Ticket Vending Machine located on the station entrance and in the booking hall.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops outside the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Taxi Rank
Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
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This station does not offer
Car Park, Cycle Storage Availability, Cycle Storage Sheltered
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Toilets
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
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This station does not offer
WiFi
station guides
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