Great Malvern at a glance
Great Malvern Station
-
Accessible Public Telephones
Public telephones are not accessible
-
Accessible Taxis
Accessible taxis are not available
-
Customer Help Points
CIS System
-
Induction Loop
-
National Key Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
-
Ramp For Train Access
-
Staff Help Available
Monday to Friday – 06:00 to 17:00 Saturday – 07:00 to 14:00This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
-
Step Free Access
Improvement works to the station roof will run from 21st May 2022 to 19th November 2022. During this time, we can not accept mobility scooters for boarding or alighting at this station. Customers will be transferred to Malvern Link station by road transport (a 1.2 mile journey totalling 7 minutes) in order to continue their journey.
Please allow an additional 15 minutes at the start and end of your journey in consideration of your road transfer. Customers travelling using a wheelchair will be able to board and alight the service as normal.
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
-
This station does not offer
Accessible Booking Office Counter, Accessible Ticket Machines, Impaired Mobility Set Down, Wheelchairs Available
-
Penalty Fares
LM -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Friday – 06:00 to 17:00 Saturday – 07:00 to 14:00 Sunday – ClosedOn platform towards Worcester
-
Bus Services
Information to plan your onward journey is available in a printable format here
-
Car Park
Station Car Park - 122 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
-
Rail Replacement Services
Rail replacement vehicles will operate from the station car park adjacent to platform 1.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
-
Taxi Rank
Smiths 01684 568686
-
This station does not offer
Cycle Storage Sheltered
-
Toilets
The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
-
This station does not offer
WiFi
station guides
get information about your destination station
