Guildford at a glance
Guildford Station
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Accessible Booking Office Counter
A low height ticket office counter is located within the main booking hall.
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Accessible Taxis
The taxi rank is located outside the main station entrance (platform 2)
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Step Free Access
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 21:00 Saturday – 06:15 to 21:00 Sunday – 07:00 to 21:00In main Booking Hall
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Premium Car Park - 250 spaces -
Cycle Storage Availability
Storage location:Car parks 1 & 2
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Cycle Storage Sheltered
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Rail Replacement Services
Bus lay-by in Station Forecourt off Walnut Tree Close.
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Taxi Rank
Yes, at Main Station Entrance
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Toilets
The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
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