Hadley Wood at a glance
Hadley Wood Station
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Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Customer Help Points
The Assistance Meeting Point is on platform 1.
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Induction Loop
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
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Staff Help Available
Monday to Friday – 06:35 to 10:00 Saturday – Closed Sunday – ClosedOur Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Step Free Access
This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html
The Assistance Meeting Point is on platform 1.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:35 to 10:00 Saturday – Closed Sunday – Closed
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Bus Services
Information to plan your onward journey is available in a printable format here
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
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This station does not offer
Car Park, Cycle Storage Availability, Cycle Storage Sheltered, Taxi Rank
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Toilets
The accessible toilet is located on platform 4 and is available during staffed hours.
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This station does not offer
WiFi
station guides
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