Engineering works

There will be a reduced service and amended timetables on both the East Coast and West Coast routes between Friday 16th and Monday 19th October 2026. Please check Engineering Works calendar for full details.

Hartlepool

Hartlepool station
Station Approach
Hartlepool
County Durham
TS24 7ED

Hartlepool at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

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Hartlepool Station

  • Accessible Ticket Machines
  • Customer Help Points

    Help points are outside the lifts on the platform and concourse lift entrances

  • Impaired Mobility Set Down

    Step free access from car park to station entrance

  • Induction Loop
  • Ramp For Train Access
  • Staff Help Available
    Monday – 07:00 to 19:00 Tuesday – 07:00 to 19:00 Wednesday – 07:00 to 19:00 Thursday – 07:00 to 19:00 Friday – 07:00 to 19:00 Saturday – 07:00 to 19:00 Sunday – Closed

    Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.

  • Step Free Access
    • Category A Station

    There are lifts to all platforms

    To find our more about travelling around this station, please see the 360 map click here

  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

  • Penalty Fares
    NT
  • Prepurchase Collection
  • Ticket Machine
  • Ticket Office
    Monday – 07:00 to 18:20 Tuesday – 07:00 to 18:20 Wednesday – 07:00 to 18:20 Thursday – 07:00 to 18:20 Friday – 07:00 to 18:20 Saturday – 07:00 to 18:20 Saturday – 07:00 to 18:20 Sunday – Closed

    Ticket office accepts cast and card, ticket machine is card only

  • Bus Services

    Busline 0871 200 2233

  • Car Park
    Station Car Park - Operated by Hartlepool Council - 125 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  • Cycle Storage Availability
    Storage location: on platform
  • Rail Replacement Services

    Replacement transport will pick up/drop off at the bus stops outside the station front.

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  • This station does not offer

    Cycle Storage Sheltered, Taxi Rank

  • This station does not offer

    Toilets, WiFi

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