statu-alert
  • Delays to services at Dunbar
  • 06:26 Edinburgh to London Kings Cross due 10:44
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Engineering works

There will be a reduced service and amended timetables on both the East Coast and West Coast routes between Friday 16th and Monday 19th October 2026. Please check Engineering Works calendar for full details.

Hayes (Kent)

Hayes station
Station Approach
Hayes
Greater London
BR2 7EN

Hayes (Kent) at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

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Hayes (Kent) Station

  • Accessible Booking Office Counter
  • Accessible Public Telephones

    Public telephones are not wheelchair accessible

  • Accessible Taxis

    Accessible taxis are available to book

  • Accessible Ticket Machines

    booking hall

  • Customer Help Points

    On platform

  • Induction Loop
  • National Key Toilets

    Booking Hall - Available during staffing hours. This toilet is stoma friendly.

  • Ramp For Train Access
  • Staff Help Available
    Monday to Friday – 06:30 to 13:42 Saturday – 06:30 to 13:42 Sunday – Closed All Bank Holidays – Closed
  • Step Free Access

    This is a category B1 station. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -  Short ramp access from car park to station entrance. Step free access to these terminal platform from station entrance via short steep ramp.

  • This station does not offer

    Impaired Mobility Set Down, Wheelchairs Available

  • Penalty Fares
    SE
  • Prepurchase Collection
  • Ticket Machine
  • Ticket Office
    Monday to Friday – 06:10 to 12:50 Saturday – Closed Sunday – Closed All Bank Holidays – Closed

    On way in to access trains

  • Bus Services

    Information to plan your onward journey is available in a printable format here

  • Car Park
    Station Car Park - 117 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  • Cycle Storage Availability
    Storage location: on platform island
  • Cycle Storage Sheltered
  • Rail Replacement Services

    Bus stop B, near "The Baby Rack" shop

  • This station does not offer

    Taxi Rank

  • Toilets

    Booking Hall - Available during staffing hours

  • This station does not offer

    WiFi

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