Hook at a glance
Hook Station
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Ramp For Train Access
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Step Free Access
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Staff Help Available, Wheelchairs Available
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:10 to 13:00 Saturday – 08:00 to 12:00 Sunday – ClosedA Ticket Vending Machine with a video help link is located outside station near to the ticket office.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Hook Car Park - 157 spaces -
Cycle Storage Availability
4 lockers and 20 cycle stand parking spaces
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Cycle Storage Sheltered
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Rail Replacement Services
Bus Stop on Station Road, outside the Raven Hotel.
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This station does not offer
Taxi Rank
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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WiFi
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