Ipswich at a glance
Ipswich Station
-
Accessible Booking Office Counter
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible Ticket Machines
-
Impaired Mobility Set Down
-
Induction Loop
-
National Key Toilets
-
Ramp For Train Access
-
Staff Help Available
Monday to Sunday – 24 hoursAssistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
-
Step Free Access
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer service office on the main concourse.
-
Wheelchairs Available
-
This station does not offer
Accessible Public Telephones, Customer Help Points
-
Penalty Fares
LE -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Friday – 05:00 to 21:20 Saturday – 05:00 to 21:20 Sunday – 07:15 to 22:00The ticket office at this station has recently moved, and is now located at the front of the station to the left, near the multi-storey car park, and is accessible directly from the station forecourt.
-
Bus Services
'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk
'Ipswich Buses' routes 15/15A and 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12 and 13 stop close by in Ranelagh Road.
Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
-
Car Park
Station Car Park - 426 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).
Other spaces are available.
Storage location:Close to platform 1
-
Cycle Storage Sheltered
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
-
This station does not offer
Taxi Rank
-
Toilets
There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00
-
WiFi
station guides
get information about your destination station
