London Bridge at a glance
London Bridge Station
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Accessible Booking Office Counter
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Accessible Taxis
Taxis with ramps.
There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
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Accessible Ticket Machines
All machines are too high for wheelchair users. Staff assistance is available.
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Customer Help Points
These are available on the main concourse.
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Impaired Mobility Set Down
Please contact customer services of the appropriate train operator or speak to a member of the station team who will be able to assist:
- Southern: 0800 138 1016 (textphone 0800 138 1018)- Southeastern: 0800 783 4524 (textphone 0800 783 4548)- Thameslink: 0800 058 2844 (textphone 0800 975 1052)
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Sunday – 04:00 to 01:00By booking through disabled travel or contacting any member of staff
Monday-Saturday 04:00-01:00Sunday 06:00-01:00
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Step Free Access
This is a Category A station. This station has step-free level access to all platforms via lifts.
The Assistance Meeting Point varies - please check with your operator.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 04:45 to 01:00 Saturday – 04:45 to 01:00 Sunday – 05:25 to 01:00The ticket office is located on the lower concourse.
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Bus Services
The Bus Station directly outside main entrance. There are Bus stops outside all other entrances.
For further information on busses a bus information kiosk is also located outside the main doors of the station.
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Cycle Storage Availability
Storage location: Located in Station Approach. -
Rail Replacement Services
Replacement bus services are usually found at the Bus Station on London Bridge Street (Bus stop D).
However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
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Taxi Rank
Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street. Taxis are also available from St Thomas Street.
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This station does not offer
Car Park, Cycle Storage Sheltered
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Toilets
The toilets can be located on the lower concourse.
A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.
The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground.
If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
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