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London Charing Cross

London Charing Cross station
The Strand
London
Greater London
WC2N 5HF

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Accessibility and mobility access

Accessible Booking Office Counter
All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
Accessible Public Telephones

On the central passage in the main concourse
Accessible Taxis

Accessible taxis are located outside the front of the station
Accessible Ticket Machines

On the concourse in front of the ticket office.
Customer Help Points

Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
Impaired Mobility Set Down

Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
Induction Loop
National Key Toilets

Located on the central passage in the main concourse. Radar key for accessible toilets
Ramp For Train Access
Staff Help Available
Step Free Access

Yes, the station is all on one level and all platforms are reachable by disabled passengers.
Wheelchairs Available

Buying collecting tickets

Penalty Fares
NR
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Sunday – 24 hours
The ticket office is situated on the concourse

Getting to and from the station

Bus Services

Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here
Car Park
Cycle Storage Availability
10 bike bars which can accommodate two bikes each Storage location: Within car park and station forecourt
Taxi Rank

There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
This station does not offer

Cycle Storage Sheltered, Rail Replacement Services

Station Facilities

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