London Liverpool Street at a glance
London Liverpool Street Station
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Accessible Booking Office Counter
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Accessible Taxis
Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.
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Accessible Ticket Machines
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Customer Help Points
Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
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Impaired Mobility Set Down
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
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Induction Loop
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National Key Toilets
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 04:00 to 01:00 Saturday – 04:00 to 01:00 Sunday – 04:00 to 01:00Open during station opening hours.
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Step Free Access
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 03:10 to 01:00 Tuesday – 04:00 to 01:00 Wednesday – 04:00 to 01:00 Thursday – 04:00 to 01:00 Friday – 03:40 to 01:00 Saturday – 03:40 to 01:00 Sunday – 03:40 to 01:00Located on the main concourse
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Bus Services
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
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Cycle Storage Availability
Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance -
Cycle Storage Sheltered
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Rail Replacement Services
Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
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Taxi Rank
Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.
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This station does not offer
Car Park
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Toilets
The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
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