London Liverpool Street at a glance
London Liverpool Street Station
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Accessible Booking Office Counter
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Accessible Taxis
Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.
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Accessible Ticket Machines
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Customer Help Points
Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.
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Impaired Mobility Set Down
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
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Induction Loop
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National Key Toilets
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
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Ramp For Train Access
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Staff Help Available
Monday to Sunday – 24 hours All Bank Holidays – 24 hoursThis station is staffed 24/7 with staff avalible to help during all opening hours.
We have a large team of staff who can support customers across the whole station.
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Step Free Access
Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 03:10 to 01:00 Tuesday – 04:00 to 01:00 Wednesday – 04:00 to 01:00 Thursday – 04:00 to 01:00 Friday – 03:40 to 01:00 Saturday – 03:40 to 01:00 Sunday – 03:40 to 01:00Located on the main concourse
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Bus Services
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
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Cycle Storage Availability
Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance -
Cycle Storage Sheltered
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Rail Replacement Services
Rail replacement bus services do sometimes operate from this station during engineering works. Speak to station staff on the day regarding the pick up location for these services.
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Taxi Rank
Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.
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This station does not offer
Car Park
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Toilets
The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
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