Lowestoft at a glance
Lowestoft Station
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Accessible Booking Office Counter
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 2 - At the side entrance to the station, opposite the cycle park and fixed to the brick wall of the station building
- Platforms 2 & 3 - On the station courtyard and adjacent to the ticket machine, fixed to the grey post beneath the customer information screens
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:40 to 17:05 Saturday – 06:40 to 17:05 Sunday – 08:00 to 16:15Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:40 to 17:05 Saturday – 06:40 to 17:05 Sunday – 08:00 to 16:15
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Bus Services
Lowestoft is a PlusBus location click here to see the PlusBus map
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Car Park
Station Car Park - 112 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
There is a 40-space secure cycle park, plus 10 cycle hoops.
Storage location:Station courtyard
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Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops in the interchange area, just outside the station and adjacent to Platform 2.
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This station does not offer
Cycle Storage Sheltered, Taxi Rank
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Toilets
The male and the female toilets are located in the station building and can be accessed from the ticket hall. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 07:30 - 17:05Saturday 07:30 - 17:05Sunday 08:45 - 16:15
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