Maidstone West at a glance
Maidstone West Station
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible Taxis
Accessible taxis are available to book
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Accessible Ticket Machines
booking hall
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Customer Help Points
On platform
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Induction Loop
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National Key Toilets
On platform 2- Available during staffing hours. This toilet is stoma friendly.
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Ramp For Train Access
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Staff Help Available
Monday to Sunday – 04:30 to 23:10 -
Step Free Access
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down
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Penalty Fares
SE -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 12:50 Saturday – 06:10 to 12:50 Sunday – ClosedOn way in to access trains via the booking hall
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 54 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: Platform 2 -
Rail Replacement Services
Replacement bus stop in station approach.
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Taxi Rank
in approach road
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This station does not offer
Cycle Storage Sheltered
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Toilets
On platform 2- Available during staffing hours
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This station does not offer
WiFi
station guides
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