Mistley at a glance
Mistley Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Just outside the entrance on to the platforms and next to the ticket machine, fixed to a small white post
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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Step Free Access
This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Manningtree) is via the barrow crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
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This station does not offer
Prepurchase Collection, Ticket Machine, Ticket Office
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Car Park
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Cycle Storage Availability
10Sheffield Stand spaces
Storage location: Car park -
Rail Replacement Services
Rail replacement bus services pick up and drop off on the main road, outside the station entrance.
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This station does not offer
Bus Services, Cycle Storage Sheltered, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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