New Cross at a glance
New Cross Station
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Accessible Booking Office Counter
Counters can be raised or lowered to suit all customers -
Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible Taxis
Accessible taxis are available to book
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Accessible Ticket Machines
station forecourt/ booking hall
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Customer Help Points
On platform
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Induction Loop
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National Key Toilets
Platform c- Available during staffing hours. This toilet is stoma friendly.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:10 to 00:20 Saturday – 06:10 to 00:20 Sunday – 06:10 to 00:20 -
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.
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Wheelchairs Available
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This station does not offer
Impaired Mobility Set Down
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Penalty Fares
SE -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:45 to 19:15 Saturday – 06:10 to 20:00 Sunday – 08:30 to 20:00On way in to access trains from main entrance
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Bus Services
Information to plan your onward journey is available in a printable format here
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Cycle Storage Availability
Storage location: on platform c -
Cycle Storage Sheltered
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Rail Replacement Services
Bus stop V on New Cross Road (what 3 words: straw.bound.scales).
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This station does not offer
Car Park, Taxi Rank
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Toilets
Platform C- Available during staffing hours
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This station does not offer
WiFi
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