Newmarket at a glance
Newmarket Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards both Cambridge and Ipswich) - In between the first waiting shelter and the blue Amazon hub locker, fixed to the grey post beneath the customer information screens in the middle of the platform
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using the Help Point at this station
Assistance meeting point is on the platform.
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Step Free Access
This station has step free access to the single platform for trains towards both Ipswich and Cambridge.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
LE -
Prepurchase Collection
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Ticket Machine
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This station does not offer
Ticket Office
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Car Park
Station Car Park - 11 spaces Monday to Sunday – 24 hours -
Cycle Storage Availability
Storage location: On platform -
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop on Green Road, in front of the station entrance.
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This station does not offer
Bus Services, Cycle Storage Sheltered, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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