Norwich at a glance
Norwich Station
-
Accessible Booking Office Counter
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible Ticket Machines
-
Impaired Mobility Set Down
At the main station entrance
-
Induction Loop
-
National Key Toilets
-
Ramp For Train Access
-
Staff Help Available
Monday to Sunday – 24 hoursAssistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
-
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the information desk in booking hall.
-
Wheelchairs Available
-
This station does not offer
Accessible Public Telephones, Customer Help Points
-
Penalty Fares
LE -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Friday – 04:45 to 20:45 Saturday – 04:45 to 20:45 Sunday – 06:45 to 20:45
-
Bus Services
'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.
Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
-
Car Park
Station Car Park - 70 spaces Monday to Sunday – 04:30 to 01:30 -
Cycle Storage Availability
Storage location: On forecourt and within station -
Cycle Storage Sheltered
-
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
-
This station does not offer
Taxi Rank
-
Toilets
There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
-
WiFi
station guides
get information about your destination station
