Poole at a glance
Poole Station
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
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Step Free Access
Step-free category B Station - There is level access to both sides of the station by ramps.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:55 to 19:00 Saturday – 07:00 to 18:00 Sunday – 09:00 to 19:00Located at entrance on platform 1 and in the booking hall
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Poole Car Park - 146 spaces -
Cycle Storage Availability
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Cycle Storage Sheltered
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Rail Replacement Services
Station forecourt, off Serpentine Road
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This station does not offer
Taxi Rank
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Toilets
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
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