Reading at a glance
Reading Station
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Accessible Booking Office Counter
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
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Accessible Public Telephones
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
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Accessible Taxis
Accessible taxis are available at the station entrance. please request staff assistance if you need to.
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Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
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Customer Help Points
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
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Induction Loop
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National Key Toilets
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hoursStaff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
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Step Free Access
platforms can be reached via lift and bridge, ticket office is step free.
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Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 22:00 Saturday – 06:15 to 22:00 Sunday – 07:15 to 22:00The main ticket office is situated in the Brunel Arcade.
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Bus Services
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.
Not all buses are accessible
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Car Park
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Cycle Storage Availability
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
Storage location: front of station, underground short stay car park and long stay car park -
Cycle Storage Sheltered
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Rail Replacement Services
At the North side of the station
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Taxi Rank
Taxi ranks are situated at both station entrances. Accessible taxis are available, please approach a member of staff for assistance.
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Toilets
Toilets are located on Station Platforms and in The Brunel Arcade building
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WiFi
Free Wi-Fi is available to passengers around the Station.
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